Overview of solar equipment manufacturer endorsements

Solar companies with manufacturer check mark

There are several factors to consider when choosing an installer, including experience, years in business, online reviews, licensing, and more. A lesser-known aspect you may want to consider when comparing one installer versus another is whether a solar company has received any manufacturer endorsements.

It's becoming increasingly common for solar equipment manufacturers to endorse specific installers throughout the country – but what does it mean to earn a manufacturer's endorsement, and are there any extra benefits to choosing one of these installers?

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Select solar equipment manufacturers offer public endorsements of solar installation companies. The criteria of the endorsement can vary from manufacturer to manufacturer, but there is typically a minimum criteria that determines whether an installer is worthy of a manufacturer's "seal of approval."

While a manufacturer's endorsement is generally not necessary to sell a certain type of equipment, these endorsements often involve some perks for installers, such as equipment-specific training for employees, extended warranties for end customers (like you!), access to promotional pricing, marketing materials, and more. Most manufacturer endorsement programs include several tiers, offering different benefits to those they deem their top installer partners.

Suppose you have a preference for one equipment type or another. In that case, chances are you can obtain it from several solar companies, regardless of whether the manufacturer endorses them. However, depending on the installer and the endorsement program, working with one of these installers may include additional benefits.

For one, installers with endorsements from manufacturers often have to sell and install a high number of installations using that specific manufacturer's equipment to obtain their endorsement. This attests to their expertise in installing a particular product and their experience with installing solar panel systems in general.

Additionally, manufacturers don't provide endorsements to every installer that comes knocking: these companies are often required to go through a vetting process to ensure they are appropriately licensed and qualified. That way, manufacturers can be sure they're only associating their brand name with installation companies they have complete confidence in.

Lastly, several manufacturer endorsement programs require that their installers continue to meet certain customer satisfaction scores or undergo training to maintain their endorsement status. This can be an additional indicator of an installer's reputation.

Here are some of the more well-known manufacturer endorsement programs today:

SunPower

SunPower was one of the first companies to offer manufacturer endorsements. Uniquely, solar installers need a SunPower endorsement to sell and install any of their products.

SunPower has four different tiers for its partners: Master dealers, Elite dealers, Authorized dealers, and Commercial dealers. Installation companies who are part of their highest tier (Master dealer) exclusively sell and install SunPower panels: you can identify these companies by their name, as Master Dealers' names start with a "SunPower by."

SunPower is well-known for its extensive warranty offerings; the company and its endorsed installers provide bumper-to-bumper warranty coverage for 25 years, including covering any labor and shipping costs associated with replacing their solar panels.

Panasonic

Panasonic's endorsements are split into three tiers: Authorized, Premium, and Elite. A big advantage to working with Panasonic-endorsed installers is their TripleGuard extended warranty offering. When you install Panasonic solar panels with an endorsed installer, Panasonic provides their own labor warranty of 25 years and covers any necessary shipping costs for replacement parts during that time. This is an added bonus to any product and performance warranty offered by both Panasonic and the solar installation company.

LG

LG endorses a number of installers to sell and install their solar panels. These installers are collectively known as the LG PRO network. LG PRO solar installers are classified into three tiers: Silver, Gold, and Platinum.

Similarly to Panasonic, one of the biggest benefits of working with an LG PRO installer is the warranty offering: if you install with an LG PRO, they provide a labor warranty of 25 years. They'll also pay installers up to $450 for any labor necessary for repairs or replacements.

REC

REC has a certified installer network known as REC Certified Solar Professionals. When you install REC solar panels with a certified professional, you receive extra protection from their ProTrust Warranty. This exclusive warranty covers product (25 years), performance (25 years), and labor (10 or 25 years). As a part of the labor warranty offering, REC pays certified installers or end customers for any necessary solar panel servicing or repairs.

Solaria

Solaria has its network of certified installers, known as Solaria Pro Partners. These installers receive special pricing for Solaria's solar panels to offer you some of the most cost-competitive options for these products. Additionally, Solaria Pro Partners have free use of the company's design and proposal tool to help you better visualize what its solar panels will look like on your roof.

Q CELLS

Like Solaria, Q CELL's endorsed installers, Q PARTNERs, receive cash rewards, potentially translating into savings for end customers like you. Q CELLS offers its partners additional training and support, allowing these installers to develop extra expertise on Q CELL products.

Enphase

Enphase, the leading manufacturer of microinverters, has its own installer network split into two tiers: Preferred and Premium. These installers specialize in Enphase installations, having demonstrated the knowledge and expertise necessary to install Enphase products. On its website, Enphase displays how many installations each installer has completed using their microinverters within the last year and what year each installer started working with Enphase microinverters.

SolarEdge

SolarEdge, the leading manufacturer of power optimizers, also endorses a select amount of reputable and experienced "Preferred Partners" for their network. Similarly to Enphase, the SolarEdge website lists how long each installation partner has been installing SolarEdge products.

SMA America

SMA, well-known for its string inverter technologies, endorses installers through its PowerUp program. One of the biggest advantages of working with a PowerUp installer is receiving a 5-year extended warranty on your inverter at no additional cost. SMA also offers dedicated service and support lines to their PowerUp partners, meaning they will be able to address warranty and servicing claims as quickly as possible.

Unirac

Unirac, one of the top racking companies in the country, endorses installers in three separate tiers: Certified, Certified Gold, and Certified Platinum. You'll benefit from an extended warranty if you install their equipment with a Platinum installer. Additionally, installers in each of the three tiers receive extensive training on installing Unirac systems – you can be sure they know what they're doing on top of your roof.

Choosing an installer is one of the most important steps in the solar installation process, so you want to compare multiple options before deciding. By registering on the EnergySage Marketplace, you can receive up to seven free quotes from local installers to compare side-by-side. These quotes will display all applicable manufacturer endorsements, including the ones listed above. Prefer one type of solar panel or inverter over another? Simply note it in your account so installers can quote accordingly.

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