Trinity Solar

Salesman came to my house. Was disrespectful to everyone, then tried to fight me in my garage when I told him to leave. I asked to see the contract and he denied me visualizing it. I told him I wouldn't sign without seeing a contract and he told me don't waste his time if I'm not going to sign. Now I get messages regularly asking to remove my review.

Btw, you don't have to believe me either. I have been a customer of Trinity Solar for 8 years now. The timeline to get installed is what it is. State, township and utility all has to approve before install can happen and is outside Trinity's control. Are people that complain so naive that they think Trinity doesn't want to get paid as fast as possible? It cracks me up that people don't know that Sunnova is who they are paying. We have to sign a Sunnova contract and call them. We are the ones signing it electronically and approve it verbally. My install was done by professionals who took time to explain things and system has been working great ever since saving me $$$ on high utility costs. Do yourself a favor and speak to a rep about concerns and get it in writing. You won't be disappointed with Trinity.

Trinity Solar's unprofessionalism and unethical conduct are blatantly apparent through their use of hostile rhetoric and combative tones, which violate fundamental principles of mutual respect in consumer relationships. The upper management personnel I worked with used language to harm, intimidate, mock, and, at times, humiliate me by "putting me in my place," which is verbal harassment. Trinity Solar has unilaterally modified the contract with Sunnova to deny legitimate claims and evade accountability, leaving customers in the lurch. This is illegal; it is a Federal Offense. Contact the Federal Trade Commission, State Attorney General, and BBB to report Trinity's behavior. It is important to note that the leasing terms for your solar system are quite extensive. This means that for a period of at least two decades, possibly longer, you will be required to engage with Trinity and Sunnova to fulfill your legal contract. It is crucial to avoid experiencing years of gross negligence every time you encounter an issue with your solar system. Sunnova Energy Corp lacks BBB accreditation and has received numerous complaints, leading to BBB alerts. Trinity Solar may soon be in a similar situation. I did not decide to install solar panels on our roof; the decision was made before I moved in. If I had been the one to make the decision, I would have done my research and read reviews from the Better Business Bureau and other sources online. Based on what I have learned, I would have declined the offer from Sunnova and Trinity and advised against it. I strongly recommend that you do the same.

Took over six months to install the system, about two months to get it working, worked for four months then suddenly stopped working, three months and seven service visits to get it working again. Turns out installers switched wires when installing (red is actually black, black is red) so took a comedy of errors to finally accidentally fix it. These guys are incompetent and sales people will yes you to death and do nothing. Do not use this company.

I had a Trinity Solar Consultant come out, they gave me an estimate for solar on our home. We qualified to get solar at NO Cost, and we were able to control how much we pay for electricity over the next 25 years, and it is less than we are currently paying the utility. We highly recommend Trinity.

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