Sunnova Energy
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Get QuotesAbout Sunnova Energy
Whether you are looking to reduce energy costs or safeguard your home from power outages, we provide options to fit your needs. Sunnova Home Solar Service: Go solar with Sunnova! Take control of your home energy costs and gain energy independence by producing your own clean, renewable, solar energy to power your home - right from your rooftop. Sunnova SunSafe® Home Solar + Battery Storage Service: Enjoy the freedom to live life uninterrupted®. Get resilient backup power and increase your energy independence with our Sunnova SunSafe® solar + battery storage service.
Services Offered
- Financing
- Solar Repair & Maintenance
Workmanship Warranty
25 Year Best-in-Class Warranty
With our Sunnova Protect™ Warranty, we cover your solar system for 25 years, including covering out-of-pocket expenses and coordinating repairs and maintenance. Limitations apply.
Licenses
Sunnova is licensed in every state we service.
Industry Certifications
Manufacturer Certifications
What Customers Are Saying
I chose Sunnova for solar with high expectations based on their promises. They assured me that the solar panels would cover over 90% of my energy consumption, yet in reality, the system barely produces enough to cover even 50% of my needs. I pay a hefty fixed rental fee of $331 monthly, yet the production value has consistently been less than $100 per month, far from what was promised. To make matters worse, my system stopped producing power entirely during the peak summer months of July and August. Despite this major issue, Sunnova failed to notify me, leaving me unaware of the outage until my energy bills reflected it. When I requested a refund for the rental fees during these non-operational months, Sunnova declined, leaving me to pay for a service I didn’t even receive. If you're considering Sunnova for your solar needs, I strongly advise looking elsewhere. The promises simply do not align with the performance or customer support.
I purchased ADDITIONAL solar panels AND a battery from Sunnova and once everything was connected, my PG&E bill SIGNIFICANTLY increased. I sent am email to Sunnova customer service AND the CEO (John Berger) and they basically told me there was nothing they can do for me. They haven't even tried to determine what the cause of the increase was in my PG&E bill. I have been trying to do my own research and present them with my findings. This is a horrible company that will say whatever they need to to get you to buy from them but will not offer any support for issues that arise after the installation in complete. STAY AWAY FROM THIS COMPANY!!
I was forced into using Sunnova through the builder of my new development, and they said my system would be up and running within 90 days of my move in date (January) and the system is still not up and running. All they need to do is update the permit and application to match and they refuse to do this because they have my $30k. They had two advisors (Alia and Melissa) that said they will get it done and give me their contact information, but they didnt and haven't followed up in 3 weeks. This company should be forced to shut down due to their services not working. I want my money back.
We spent 15K on our system less than a year ago and it's not working. I have been trying to schedule service since 8/2 with no luck. Will report them to the BBB.
Almost a year in and the system is still not operational but we are getting bills from Sunnova. This has been by far the worst decision we have made. We went on Generacs web page and they referred Sunnova. I encourage people to actually read these reviews and how Sunnova is destroying peoples lives. We own a small farm/hatchery and needed a back up system because we get power outages in our area. We incubate birds and and purchased a 150K system from Sunnova as a back up for the farm and our family. From A-Z the process is a nightmare. Mike told us that you get a government kick back and said it works exactly like a "child credit", that is a complete lie and the tax credit he sold as on we did not need in this economy. This the install took 8-9 months instead of the 2-3 months Sunnova promised. Then when finally they were done we thought we can get one with our lives. So far the system failed and broke down in every storm and as of now is down. IT HAS NEVER WORKED when we needed it too. We lost thousands of birds because our 150K back up system is trash. I would just ask you to actually read the reviews. They are billing us for a system that is not working and we are trying to see what can do and options we have. We will try to tell our detailed story as much as possible to hopefully save someone from the hell that we are going through with Sunnova.
I purchased a house 191 third ave manasquan nj with Sunnova solar panels on it June 2023. Today i am trying to sell the same house house but cant due to the sunnova solar panel contract agreement under the previous owners name. In 1 year they never transferred/ corrected/ updated the contract agreement to me/my name the new owner and because of this i am now having issues selling the house. Every time i call to update this and correct this i get zero help. I definitely do not recommend anyone getting their solar panels.
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- Single-Family Residence
- Solar PV
- 26 kW
Solar + Storage + EV
