Service Finance Company, LLC

I can't begin to explain the problems I have had with this company. They lie, cheat, and steal!!! For your own protection please seek out another finance company to get s loan through. I have been thru hell with them!!!!

I don't want to go into the details about my case. I should of read all the reviews before the contractor made me sign the loan doc. Everything you see here (with 1 star reviews) are TRUE! This loan company work with contractor to cheat off your money. Good luck trying to call them...they LIE and never help you with your problems. Only time they will help you is you are trying to make a payment. I don't know why there are still no class action and lawsuits against this company. If you are experience the same thing, please go to Better Business Bureau and Consumer Financial Protection Bureau to file a complain. BE AWARE...THEY ARE "LICENSED" FRUAD SCAMMER.

I had no choice in using this company. Well, I guess I could have paid cash, if I had cash. I needed a new hot water heater. Went through Costco, who used a company and that company used Service Finance. Immediately I started getting prerecorded messages. I would call back. "No the work is not finished." Same call hours later. They paid my contractor before the work was finished! Thank goodness the contractor did finish. Now I need to make payments and I can't find anything!! Everything was done electronically. I have nothing. Not an email contact, not a web site or a contract number or anything! I believe this is because they WANT me to default. They can take my money and my house if I default. Did I remember to say that I had to use my house for collateral on a loan for less than $20,000?

Website down for a month! They SAY it’s down for maintenance which is absolute BS!!! Not fixing problems and totally ignoring all communication!!! Over 3,500 BBB complaints, less than 200 resolved. Avoid this company at all costs!!!

Had a furnace and air conditioner installed, the company put us with service finance. We asked to be billed in the last 2 weeks of the month. They billed me in the 2nd week and sent late notifications. I asked to be put on the last weeks again, no results. Last month I changed banks and they said I missed a payment, so they put a lean on my home. I see why they get 1 star. What a waste.

I had my home's main water line repaired and was not aware of my 9.99% daily interest rate, which in the future, I will try to mitigate by getting a loan from my credit union. Before i was charged the loan amount Service Finance did have me verify that the work in question was done and to my expectations before i was required to make payments. 1 did call and talk to a lot of different representatives over the 3 years I had been paying on my loan. I was helped with setting up an online application so that I would be sure to pay my loan on time. The representatives were all nice and very helpful no matter the time or day I called with questions. I always gave respect to receive respect. Thank you, Service Finance, for being helpful and confirming that my loan has finally been paid off when I called to confirm. You all have been great.