SunnyMac Solar

Please if you are a non Existing customer and even thinking about putting your hard-earned money in this company. Call customer service pick the option for existing Customer after they don't answer Call back and pick new customer and watch how fast your call gets answered. That should be the extent Of your trust in this company. I don't want to delute this review with my problems. Just know if you're reading this. Please do not give your money to Sonny Mac. It is a horrid scam of a company the worst decision of my life! The law suit of sunnymac and sunnova has just started just a word of advice take your state rebate to hire a lawyer unfortunately that is the path I am on now.

SunnyMac is truly a “family “ . Everyone works together - from the salesperson (Robert T.), the people who come out to check the house and its structure, the people on the phones who answer questions (Marie), the installation foreman (Dan) , and his super crew. They all were respectful of us and of our property. SunnyMac kept us informed all along the process. And Robert had explained everything so clearly, we knew what to expect. We can’t speak highly enough of SunnyMac and the results of all of their hard work. We are extremely pleased with the results! Thank you, SunnyMac!!

They were everything I was told it would be. They took care of everything and were very professional and efficient. I couldn’t ask for anything better and I am very thankful.

The staff at SunnyMac are absolutely wonderful. It was such a pleasure working with Kevin Scott and Tony because they are true professionals. They handled my entire process from start to finish with precision. There weren’t any hiccups at all and I have nothing but praise to extend to them. I highly recommend this company.

Sales person from sunny mac said we could get Solar we are in a blackout zone. Loan went on my credit report and it drops 14 points and no did not get panels as she should have known. Furious is an understatement

Where do I even start? The sales process was easy enough, and I was quoted for a 16.8kw system. Went on my own to compare prices and it was in line with other quotes, so I decided to move forward since the equipment was top notch. Issue 1: Salesperson came back to sign all agreements and I did, without checking all of the fine details (that's my fault). Turns out they are only installing a 15.2kw system, so my price comparisons are no longer valid. If I had been quoted that price at 15.2kw, I would have gone with someone else. Unfortunately I didn't realize this until after the system was installed. Issue 2: I was told by a different company that my electrical panel would need to be upgraded and moved outside to come up to current code standards. When SunnyMac inspected my house, they mentioned it as well. I went ahead and scheduled an electrician to replace it at a cost of $3,000. Worth it to me since the old panel was a fire hazard anyway. Here's the issue, SunnyMac (after my panel was swapped) schedules an installation and part of that includes swapping my panel. Apparently that was included in my cost but nobody told me about it. When I pressed them, they said it wasn't in the line item so they were going to swap it for free anyway (yeah right). They refused to reduce the cost so I basically wasted $3,000. Issue 3: They moved forward with the installation, but my panel had not yet been inspected. I was told that would need to be inspected before they could turn on my panels. Turns out they left them on or turned them on some other time. I started receiving bills from Sunnova, the provider. When I asked about this, they sent someone out to turn them off until they could inspect them. I have already switched to an electric provider with buy back and their consumption rate is higher so I will be paying more out of pocket, along with solar panels that aren't working. This is frustrating. Summary: sneakily changed the quote after I price compared, didn't tell me a new service panel was part of their install so I wasted money doing it with someone else, and turned my panels off after I switched electric providers to a buy back plan which will cost me more money in the long run. I would suggest avoiding them at all costs.