Creative Solar USA

We have a leak on our roof where the solar panels are inserted and we have been trying for 72 hours to reach to Creative Solar with no success. I have left multiple emails on both their customer service and service/maintenance line as well as called and emailed various project managers and the CEO. The roofing company is unable to make the repairs until the solar panels are removed and it is striking that there is no way to get in touch with Creative Solar. Not only do we have panels at our existing home, but have contracted with Creative Solar for a second project. One would think that they would be more responsive with loyal customers.

As of this writing, I suggest you stay away from this company. I had signed a contract and paid milestone cash in good faith and they continue to delay my installation. At this point my installation is over 1 year in waiting. They use the excuse that they do not have enough installers to get to my project. The people seem to be fine, but again, as of this writing I cannot recommend anyone contacting with this company.

I sought direction on solar power system for our home. I worked with Bryan. He was just wonderful. He addressed my system questions, of which there were many and also financing options. He was key in helping me evaluate all quotes from contractors. We successfully chose a contractor and are happy to be starting our project. Thank you for your help in this process. You have been great!

This was such a positive experience. Thank you.

Creative Solar USA came by my house with their rooftop solar sales pitch when they were installing a system on a neighbors house. I checked out their offer and was really impressed by the value and the pricing. Entire process was very easy-- especially liked paying by project milestones instead of lump sum. The delivered system has been great. Highly recommended.

I can't say enough good things about Creative Solar. The process for installing a home-based solar array is long and complicated. Fortunately, Creative Solar kept us informed every stop of the way. When our installation was delayed because of issues with the structure of our roof, they were able to help us think through the options and choose best solution to achieve our long-term goals. Now we are reaping the benefits of their commitment to service.