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GoodLeap

3.5
Reviews
EnergySage Rating
3.5
EnergySage Reviews
EnergySage Rating
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What Customers Are Saying

3.5
381 reviews
3.5
Average Rating 381 review(s)
Response
3.5
Quality
3.5
Value
3.5
Service
3.5
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Green energy/GoodLeap

Green energy/GoodLeap.que no pagaría nunca más luz.they lied

Posted by f.hrndz73 on Feb 10, 2025
Con artist

I financed my solar in 2018 through LoanPal. After a few months of payments I could no longer contacts them. Phone email, no response. I August of this year a Legal Firm contacts me as they are exploring a class action law suit against these guys. Today, out of no where, I get an email from GoodLeap asking me to download their app? I did and it shows 14k owed owed now. No contact with these people previously and no notice of a missing payment for 5 years. They can come and take this crap off my house.

Posted by drdaveblake on Jan 12, 2025
Do not use Goodleap

They are crooks and liars. Don’t use them for any reason. You will regret it

Posted by aloes-trellis.5r on Dec 20, 2024
Scam

Just lost a 700,000 deal because goodleap decided it was a good idea to sell solar panel to someone who wasn’t even on the title of the house and now I call them and Axsel hangs up on me each and every time I beg you stay away from this company!!!!!!

Posted by amzlrivera123 on Dec 15, 2024
GoodLeap is not worth the frustrtion

I had solar panels installed in later spring of 2023. It was financed through GoodLeap. I didn't read the fine print but then again, I didn't really feel I needed to. For the first time in my professional life, I have never had this kind of arrangement. The loan began in May of 2023. I was told my first payment wasn't due on autopay until August. That was when I found out that despite the $134 monthly payment, three months of interest were due. I later learned the interest for about a month is about $140 to $150. So, I was making extra payments but still making no headway. Every time I have called customer service, I have gotten confusing answers as to how to make extra payments to pay down the principle. This company's online pay portal is confusing and only updated with monthly statements. I stopped using it and started to call in extra payments. Even then, operators still cannot explain the breakdown of paying toward principle. Before this year is over, or the next year begins, I will go to my credit union too get a loan to payoff BadLeap.

Posted by hyatttony881 on Nov 11, 2024
Goodleap are criminals!

This company sucks! I was a victim of hurricane Ian in Fort Myers and am disabled. My air conditioner was damaged and another company overcharged me so I was forced to get a 0% loan with Goodleap for one year. I had to wait for insurance reimbursement for damages. I'm disabled and mailed a check which was picked up by USPS. It took over 3 freaking weeks for my check to reach the billing department. I contacted headquarters to discuss and they are now charging me late fees and want thousands of dollars for the 14.9% interests and fees because according to them, my check was 5 days out of their window! I've explained that I'm disabled and mailed the check in enough time and USPS screwed me up... note that USPS has screwed up multiple times since this first episode with Amazon and other orders including complete packages lost forever! This company has zero compassion or decency! They continue to harrass me multiple times a day with phones numbers from all over the country. It's usually a representative who thinks that I called them! They have ZERO facts in front of them! They just harrass me. I found yet another cancer about a month or 2 into the harrassment! I had to have a chunk of my body cut off which was stress induced! I've requested upper management to contact me and I only get people who think I called them to pay my bill which is ZERO BALANCE. NEVER EVER GET A LOAN WITH THIS CRIMINAL COMPANY! I wish I could give 5 middle fingers as a review!

Posted by terinonimaria on Sep 23, 2024

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