Lumina Solar

In my quest to reduce my energy bills, I did lots of research on various methods and options that were available and I decided to investigate residential solar energy. As part of this research, I obtained quotes from nine different installation and service companies and investigated the various products and technologies available. With so much to learn and so many companies to work with, it took me about a month to make my decision. I selected Lumina Solar to work with for my solar project mainly because I felt most comfortable with their representative, Zac Hare, and it was clear that he had my best interest in mind. This was evident based on his quick and through responses to my many questions in areas like the company itself, panels, inverters, install, attachments/racking, system monitoring, warranties/service, cost, and install schedule. Also, even before selecting them as my contractor, Zac worked with me more than any other company on the design of my system such as planned panel placement on my roof to achieve my objectives of energy production and aesthetics, and to make sure we were selecting the best equipment and quantities for this purpose. Lumina Solar was also reasonable went it came to negotiating the contract. The total time from signing the contract to being fully operational with a 15.12 kW system exceeded my expectations at about 2 months. Lumina Solar took care of just about everything, including working with my HOA, all the permits and inspections, applications for use, and getting me setup for SREC credits. Everyone from Lumina Solar that came to my house for measurements, installation, and pictures was respectful, considerate, and great to work with even during this pandemic. My solar system has been operating for 5 months now and it is working great. During this time, I was fortunate enough to have a small glitch in the status monitoring of a few of the panels, so I had the opportunity to test Lumina Solar’s responsiveness to a potential service call. I am happy to report Lumina Solar passed with excellence as they responded to my concern immediately and the problem was resolved shortly thereafter without anyone even needing to come to my house. Overall, I am very happy with Lumina Solar and I highly recommend this company.

I chose to work with Zach Hare and his team at Lumina Solar. Very responsive to my communications and provided outstanding service. I live in a townhome with a HOA and everything needed to look low profile - and it does! I asked for a couple of special accommodations outside of the normal install for my own aesthetic requirements and the team at Lumina delivered. The installers did a fantastic job and knocked it out in a day. Before, during and after the execution, the admins behind the scenes did all the paperwork required to get me permits, tax benefits and SREC account set up. There was a plan and it was carried out flawlessly. I'm very grateful for all they did and delighted with the results. Thanks Lumina!

Lumina Solar has been professional and thorough from the first sales call with Zachary Hare through the installation and followup. Zach is extremely responsive to inquiries and follow through. All installation work was done with care and consideration for me, the homeowner. I cannot recommend highly enough.

I am very satisfied with Zac Hare and Lumina Solar. I met with Zac when I was considering quotes from several companies. He provided a detailed quote, and answered all of my questions very clearly. While some other companies provided unrealistic quotes that ignored DC regulations, Zac made sure that the quotes he provided were consistent with the relevant regulations regarding solar set backs. He even followed up with DC's head of permitting. Zac presented several customized proposals with different wattage panels. He did not use "hard sell" tactics at all, and he went out of his way to make sure that I got the best price while still maximizing the system wattage. The install process overall went very smoothly. Zac sent regular updates on how the permitting process was going. Shortly before the install, Lumina discovered that I would need a sub-panel installed (which they missed during the initial inspection), but they offered to split that extra cost, which I felt was more than fair. They also sent out a contractor free of charge to patch up some drywall and repaint where they installed the sub-panel. The overall install process -- from signing the contract to getting the system turned on -- took approximately 3 months, which was shorter than the estimate they provided. The system was turned on in June, and the actual production has very closely matched the estimates that Zac provided in his proposal. I would definitely recommend Lumina to anyone who wants to install solar panels.

Lumina did a great job planning and installing our system in D.C. -- communication was good, they waited patiently for us to do some minor roof repairs, they planned a big system for a good price, and they stayed on top of Pepco to make sure our meter got switched out and we got permission to turn things on. In the three weeks since we flipped the switch, we've generated a surplus every day but two cloudy ones. We'd previously worked with a big national company on a pre-paid lease on another house, but purchasing this system with Lumina was an even better experience.

We are very pleased with the service, quality and responsiveness of the Lumina Solar team. From the first interaction with our assigned Solar Consultant, Gabriel Shabtai, through the evaluation, decision making on size and cost, permitting, installation and activation, it took for us roughly 4 months: from mid-May to mid-September 2024. All the interactions with Lumina staff have been very professional and responsive. In addition to Gabriel, who has always been super responsive and communicative, we'd like to mention the excellent support from Mary Lechner, the Project Administrator. We are pleased with Lumina and are already recommending them to friends, neighbors and colleagues. Contact Gabriel, Mary and the team and you will not be disappointed!