Kota Energy Group

Where do I start? The panels have been up for 4 months and it took another three months to get the electrical done. I’ve waited two weeks to get an inspection by the city and they dropped the ball on that one too. The project managers whose name is Ryan will not return phone calls. Whatever you do, do not go with this company

Kota installed solar panels right next to an old hot water heater vent that prevents 2 of our panels from performing at full capacity. At first Kota refused to address the issue and basically said the pipe is the problem. That is exactly my point. They are the experts so why would they propose putting the panels so close to the vent in the first place. After dozens of attempts to get them to address the issue they finally scheduled a day to come out and look at the issue. An hour before the appointment they texted a cancellation message saying they’d get back with me with a new day. They didn’t do so. After another call they had me on hold once again. They then proposed charging me to remove the panels while I paid another company to remove the vent and then Kota would charge me to reinstall the panels. It has been maddening trying to deal with this company after they received payment for the panels and installation. I expect them to take responsibility for their error and make this right in order for us to get 100% out of our panels. We specifically went through all of our future electrical needs when deciding on the number of panels to install and now we are not getting what we paid for. We are extremely disappointed and expect this matter to be rectified.

I was a little curious about solar but assumed it was too expensive. However, when our friendly representative from KOTA (Jake Rodgers) visited our door and mentioned that the federal solar tax credit was extended, I decided to sit down and learn more. I am glad I did! Jake explained the process, benefits, and financial breakdown very well and answered all my questions. He was also patient when I asked him to come back in a few days, so I had time to get other quotes. After doing more research and looking at competitors, I decided to move forward with KOTA. Throughout the whole process, Jake kept us up to date and answered questions, stopped by for all the key steps, and was courteous and professional. The whole process was surprisingly quick, and it now feels great to be generating solar energy for less cost than I was paying the utility company. We highly recommend KOTA Energy for your home solar. I can’t imagine a better customer service experience, and the product and installation are top-notch.

My wife and I had a great experience purchasing solar from Kota. We enjoyed working Ray. He was knowledgeable, responsive and easy to talk to. I never felt he was pressuring us into anything we didn't need. I am confident that Ray helped us choose an appropriate system that was correctly sized based on our energy usage. Installation was completed without any issues and I felt good that the crew knew what they were doing. The installation was completed by Kota employees rather than contractors, which I believe is hard to find in the solar industry these days. The whole process was super easy and straight forward. Kota had our system turned on much faster than I was expecting. I've had other family members use Kota for their solar installation and were just as happy as we are. I will be recommending Kota to anyone I know interested in getting solar installed.

Some great news for my rooftop and all thanks to Kristian True and KOTA! He dropped by to see if he could help me save money and energy. His kind and professional approach was very much appreciated. He provided supportive knowledge regarding solar. I had done much research on the benefits of solar so I was pleasantly surprised to find his presentation accurate and well designed for my needs. He took all the time I wanted for full comprehension of the products he had to offer and to explain the procedure for installation. Kristian's kindness and care were the primary aspects of the follow up that made it easy for me to refer my family and neighbors. I knew the solar products were the highest quality and the person offering them matched the product. I actively referred others because of the quality of the entire experience. My energy bills reflect the financial gain solar has been for me. The pleasant experience and high-quality products are fantastic additions to the energy savings I have documented since the solar panel installation. Kristian stopping by to offer his products and exceptional customer service has proven to be a total game-changer for me in so many ways.