Power Northwest Incorporated

Our whole experience with Power NW was excellent. It began with our sales rep Dan who scoped the system to maximize our system efficiency, to our project manager Lance who managed all the planning, through to the professionalism of the install team. One installer, Nick went above and beyond. While prepping our roof for the install, he swept moss off the whole North side of our roof even though it was not having panels installed there. He even cleaned up all the moss that fell in the neighbors yard. I was planning on doing that myself after they were complete but this is the kind of service that Power NW provided. I would recommend Power NW and especially Dan, Lance, and Nick to anyone looking for a solar partner.

I really wanted to do business with this company. However, my decision to go with a competitor boiled down to the way Power Northwest failed to execute on some very basic practices that all other companies follow. PN provided a schematic estimate of the PV panel layout on my roof based on the Lidar data all solar companies use to evaluate solar radiance on a roof. They identified an array that looked attractive at a competitive price. However, they could not provide all the logistical details that would need to be identified before a final design could be developed. Missing from their quote were details about how cabling would run, how the system would be connected to house wiring and the grid, where electrical junction and breaker boxes would be placed, whether external conduits would be required, the exact number of PV panels that would fit on my roof along with the associates total estimated annual (guaranteed) production. In order to understand all the missing details, I requested a site visit so a technician could answer my questions and create a final design along with a final cost. Where PN lost me was when they demanded that I pay $1,000 to get them to do a site visit. What really killed the deal was when they told me that I would lose the $1,000 if I did not elect to enter a contract to purchase and install the PV system they designed prior to a site visit. Essentially, they demanded $1,000 to perform a function that NO CONTRACTOR in my 35 years of experience dealing and contracting with construction contractors would ever do. The reason I was told that the $1,000 was required was because they were "full", which I took to mean that they had no capacity to perform a final design. Based on m y experience, I must conclude that this company is employing unethical business practices. I'd advise that anyone interested in contracting with them look somewhere else.

Power Northwest exceeded my expectations! They were a pleasure to work with, and my Tesla solar roof looks incredible. I'd recommend them without hesitation.

Power Northwest was great to work with on my solar project. They got me the best rebates to make the project feasible on my limited budget. They really worked with my challenging hip roof space to maximize my solar production. They carefully shepherded the project to its conclusion and guaranteed their work. They are a local company, committed to providing excellent customer service.

Great working with PNW; project manager Lance Jackson was good about communicating throughout the process. The installation team's work was efficient and clean. Everyone involved was a pleasure to work with, and I'd have no hesitation in recommending them.

Power Northwest installed a Tesla Powerwall 2 to supplement my existing Tesla 24 panel solar panels. I recently experienced an estimated 4 hour PGE power outage. The Powerwall 2 performed beautifully, picking up the house load without the lights blinking or the computers going down. I was informed of the outage by my Tesla App. The solar panels kept my Powerwall 2 at 100 percent charge even with my heat pump AC and oxygen concentrator.