Lunex Power Inc.

Theo my sales man was wonderful. Very nice gentleman well dressed and well mannered. I would highly recommend him for anyone looking to go solar with lunex power.

Our solar project was delivered ahead of schedule and at a competitive price. Through every step of the process any questions we had were addressed completely and thoroughly. Come install day the crew were polite, professional, and left our house cleaner than they found it. I was very impressed by Lunex's familiarity with our county code and processes. The administrative requirements for permitting, HOA, and most importantly PTO approval were all handled quickly and correctly the first time. All in all, it was a great experience.

Installation was a little over a year ago. Complex installation with multiple Power walls and service has been great, very happy with the investment.

We signed the loan contract with Lunex Power in August. It is now mid-March and we don't have our solar panels working. Lunex dropped the ball at every stage of our installation. They delayed months in getting us the solar panels, they calculated the incorrect amount of panels they could install, they failed to understand that the panels had to be generating electricity to take the the deduction, and they failed to respond to the electric company so our application was dropped and needed to be restarted. They don't return calls or emails. You are left in the dark wondering what is holding up the project, but you have no way of finding out. I have written email after email and dozens of voicemails that have gone unanswered. We don't know where to turn, and we are in a position to be paying our full electric bill and the solar loan payments every month, with no end in sight. We feel taken advantage of and we don't know where to turn to try to get our panels hooked up.

Our solar system was activated in early June. We have seen a reduction in our grid dependence over the last 3 months but still rely on the grid for 35-40% of our electricity usage. We now know the the appliances that draw largest amount of electricity are clothes dryer, electric stove and the air conditioner system, in that order. One problem has been the internet connection. There is no recovery when it fails and there is no notification until it has stopped sending data for 24 hours.

It will take time for me to decide on whether to go solar now. But I appreciate you taking time and providing detailed estimate and answering all my questions. Everything was highly professional and straight forward. Thank you,