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L&S Mechanical

L & S Mechanical has more than 30 years of experience installing and servicing air conditioning, heating, plumbing and electrical systems in over 100,000 Texas homes. We understand how the systems in your home should work together, so we can easily diagnose and fix any problem.
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L&S Mechanical began as a Dallas-based contractor in 1985 and has grown over the years to have six locations out of Dallas, Fort Worth, Houston, San Antonio and Austin. Over the past thirty years, we have become known as the premier provider of new home construction in the plumbing industry. In the last 10 years we have added HVAC and electrical services to now offer the Tri-Trade Solution℠. The people you have worked with, the quality, and the service our customers have come to expect remain the same, but now we are making it even easier to get things done. Being a single-source provider of mechanical services, our customers are able to more efficiently control their schedules and meet their deadlines. In 2017, we have expanded our brand once again to offering Preventive Maintenance Programs that will allow old and new customers the ability to have honest, quality preventive work done on their homes for years to come.
Year Established
1985
Phone Number
877-577-5862

HEATING & AIR CONDITIONING, PLUMBING, ELECTRICAL

Services Offered

  • Plumbing
  • Electrical Contracting

Certifications

BBB

Industry Certifications

What Customers Are Saying

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1 review
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Average Rating 1 review(s)
Response
1.0
Quality
1.0
Value
N/A
Service
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Unacceptable Service on Heater

We had L & S Mechanical (Houston area) come out on 02/19/2025 to do routine maintenance on our heater. The technician said he was done and left. On Friday, 02/21/2025 we realized that our heater was not heating. We called L & S Mechanical on Saturday, 02/22/2025 to come out and see what was going on. The technician said that the person who performed the maintenance broke a part on the heater. It would have been nice if the original technician would have told us this. The 2nd technician said that the part would have to ordered on Monday, 02/24/2025. We talked with L & S on Monday, they said they were working on getting the part as soon as possible. They finally came back on Tuesday, 03/04/2025 to replace the part. This technician told us the part that was sent was also broken and they would have to order another new part. We spoke with L &S and they said they were paying whatever it cost to have the 2nd new part expedited. They promised it would be here on Wednesday, 03/5/2025. When we did not hear from them, we called and they said it would be here and installed the next day, Thursday. It is now Thursday, 03/06/2025 and the part still isn’t here so much for them paying to have it expedited to get here as soon as possible. We have now been without a heater for over 2 weeks during the winter for something that L & S broke and hasn’t fixed. This is totally unacceptable on a unit that is only 1-1/2 years old in a new home. We still don’t know when our heater will be fixed. We have left messages for a manager to contact us about this situation, but we have not been contacted by a manager. We have only been able to talk with a customer service lead and the technician scheduler. We were happy with our previous maintenance service appointments. This situation is beyond belief. We are tired of being cold at night. The daytime hours are not as bad because it has been warming up during the day. We do not normally post bad reviews but this situation has just gone on for WAY too long. L & S has a 100% satisfaction guarantee. We are not even 1% satisfied with this service.

Posted by rlm9398 on Mar 07, 2025

Location

Headquarters

States Served