NuWatt Energy

We own a ground-mount PV array that produces electricity for our 2-family household. We were interested in adding battery storage to optimize the system, save money, and integrate with the charging station for our two plug-in cars. We are on a net-metered rate that made the analysis and design challenging. NuWatt Energy's solar specialist Uzair Ahmad worked with us and developed a system design and quote. He was great to work with, backed up by the company's engineering staff. Uzair listened to me carefully and went through a number of iterations to refine his design. Our system required an outside-the-box solution. He was always responsive whenever I had a question. I could not have been happier with his service.

Late last year, we were in the process of evaluating solar options through EnergySage for our home in Massachusetts and NuWatt provided a quote. After meeting with three providers, we selected NuWatt to move forward with the installation based product knowledge and their proposal. We were then sent the purchase contract which we had reviewed by our lawyer as should be done with any large purchase. We worked in good faith to come to a reasonable compromise on the language as the original draft was completely unreasonable in terms of liability, payment structure and recourse in the event of a problem. After appearing to be willing to modify targeted contractual terms, NuWatt completely ghosted us. We went from discussing installation dates to zero responses to texts, phone calls or e-mails. This was not what we expected based on our positive initial conversations, but we consider it a blessing in disguise as we can only imagine what their warranty service would be like based on their lack of professionalism. We highly recommend that you don't waste your time until you have had a full legal review of their purchase contract. Learn from our promising turned horrible experience.

Definitely avoid if you are in RI as they have zero idea how RI solar grants work. In RI the installer applies on your behalf and cannot take a cut for doing so- all laid out clearly on the .gov website. Salesman told me I would need to double my system size to accommodate an EV, as well, which is very clearly way oversizing the system. Maybe their panels are good, maybe they're great in CT, but I don't think anyone in RI should go with them.

As a beginner in learning about solar energy Uzair was informative, knowledgeable, and honest in answering our questions. He spent the time necessary and with great patience in Google meetings to explain the process and the reasonings we needed to apply to our own solar setup to help us make an informed decision to invest in a solar system. In addition to the meetings, he sent us educational information to further our knowledge of clean energy credits, details of the panels and the inverters. Uzair made sure that we knew he was always accessible if we needed the answer to any questions. Working with him was reassuring to know that going solar was the right thing to do. We chose a more local company but have no negative thoughts about the company. Bev Scarborough

Phone meeting was informative, and all questions were answered. While receiving assurances about installation, prefer a company that has staff installers. Was favorably impressed with the panel quality and knowledge of the product.

THANK YOU NuWatt team! Our Panasonic solar system went live today and I am overall pleased with the whole process from start to finish. From Maan at sales to Shehzad & the other project managers, I thank you! Excited for a summer of solar production.