Ecology Solar

I selected Ecology Solar for a number of reasons, but I have to admit a very very strong reason was Ben Garner. He was the best sales guy I have EVER worked with. Hands down. First off he took the time to make my proposal here on EnergySage more special than any other companies. It really stood out that he cared about his work. The proposal itself was on the low end of the price spectrum but not the absolute lowest and as I worked with him directly the price came up a bit to custom tailor my system to what I wanted. He was extremely patient as I repeatedly pushed the brakes and put it on hold until I was happy that I had the financial plan in place as well as the solar plan. Once we kicked it off things moved very quickly. I was ecstatic when once they even attempted to pushed mine up to the front of the line when someone else cancelled. Of course that didn’t work out due to my HOA and we proceeded per the projected schedule. The guys installing the system worked in the pouring rain and freezing cold on more than one occasion; very happy with their professionalism. Great team! The electricians… Sadly here is where we get the issues. First guy apparently wired some stuff wrong, didn’t label anything, didn’t finish what he said he would etc. The second guy had to finish what the first started and fix a few things. He was great to talk with and was friendly. Had to make numerous trips to fix things and get it ready for the power company. However we ended things with my system not having a consumption meter and needing to know what my options were for that. I was supposed to get an answer several times at the end and finally was told that would come within a week of it being done. Sadly here we are approaching a month later with no further answers or communications from them. I ever reached out to the project planner via email and have been met with crickets. So… Wanted to get this review in, good and bad. Would I use them again or recommend? Yes. Are they likely a busy and standard company that will drop the ball sometimes? Yes.

I had a quote with another company before signing up with Energy Sage. Ecology Solar gave a competitive quote, and Ben was very considerate and helpful with my specific questions. I opted for the original company since I had already established some rapport with them. Had I started the process with Energy Sage, I probably would've gone with Ecology Solar. (Since I did not go with them, I cannot speak to the rest of the process.)

We selected Ecology Solar because they had the best warranty and the best price of all the bids we received. We have had two previous solar installations on another residence, so we are experienced in the process. The team at Ecology Solar walked us through options and then completed a thorough site survey. We found their team leads to be exceptional. We loved how they routed connections and provided mesh barriers so that birds would not nest underneath our panels. Upon commissioning, they walked us through everything we needed to know and how to monitor our production at any time. This is an exceptional team: you will not be disappointed with your installation!

The front end of the experience was excellent. I had lots of questions which Ben answered quickly and completely. The President even got involved when I had questions about the contract terms. But the execution of the project was handled poorly. The paperwork was submitted to the wrong entities and when I questioned that, I was told I probably didn't know which city I lived in. This resulted in many weeks of delays. I was also told that the jurisdictions typically took weeks to approve paperwork. I followed up directly with the jurisdictions and utility company and found that once they received the paperwork they had turned it around in a week. Despite the delays, the company did not attempt to procure product until just before Thanksgiving and at that time there was no product available. Ultimately I had to settle for a different manufacturer of solar panels. The electronics were wired backwards and although not a safety issue, resulted in the monitoring of energy usage to be incorrect. In short, although I signed a contract for Solar install in September, the system was not properly working until the end of January, causing me to miss the deadline for tax credits for 2020. I sent an email to the president detailing the issues that had occurred and never received any response.

First, I want to praise EnergySage for the simple and elegant site that ultimately lead me to Ecology Solar. I had numerous quotes from EnergySage after I had already shopped for quotes on my own. I wished I had found this site sooner as it made the process so easy to consolidate my notes. With these, I was easily able to compare panels to fit exactly what I wanted from my personal system. I am fortunate to have a large southern facing roof which is best for the Denver area. Nichole and Ben worked towards a design per my request with a slightly less efficient panel (cost efficient) that stressed the best retention of converting solar in regard to a 30 year degradation rate. I was easily able to verify everything via EnergySage's library of panels with standard formatting. Ecology Solar's $/watt came in shocking low compared to others on Energy Sage and the contractors I found outside the site. I was skeptical at first but after speaking with the team, it was quickly evident that they absolute professionals/experts and I was excited to move forward. The service that I received as the project moved forward and from the installation team were top notch. I'm generating power now! No issues at all with the system installed; haven't had to pay for electricity for 2 months now. 1000% would recommend Ecology Solar to anyone looking to go solar.

It was an absolute pleasure working with Ben and the team at Ecology Solar. They provide a high quality product at a very competitive price. Ben was great to work with as he answered all my questions and gave me advice and recommendations throughout the process.