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Vivint Solar

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We’re using solar power to simplify your life, reduce your energy bill, and clean up the environment.

4 Reasons to Choose Vivint Solar

1. Simple and easy
We're with you every step of the way, from the initial plans to the permits and paperwork.

2. Save Money
Solar often costs less than energy from your average utilities, so you can save money.

3. 25-year warranty
We offer monitoring and protection on your solar panels so you can benefit from peace of mind.

4. Installation Included
Our crew has the experience and expertise to make sure your system is installed right.


Pick a Plan That’s Right for You
You should have better options when it comes to your power bill. That’s why we designed four unique solar plans to meet your unique needs. You choose how and when to save on your solar panels—we take care of the rest.

- Power Purchase Agreement (PPA)
- Solar Lease
- Solar Loan
- Solar Purchase

Our approach: A better customer experience.
That means 86-point quality inspections on our solar panel installation, and step-by-step support. It means we don’t outsource installations, and we don’t cut corners. Most importantly, it means you’ll never be left in the dark.
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3.5
Reviews
EnergySage Rating
3.5
EnergySage Reviews
EnergySage Rating
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About Vivint Solar

Overview

Founded in 2011, Vivint Solar provides homeowners with simple and affordable clean energy. We believe that going solar should be headache and hassle-free. That’s why we supply the solar panels, and take care of all the installation and maintenance—for little to no upfront cost.

We’re more than just a leading solar company. We’re an in-house team of 4,000 energy experts and innovators dedicated to improving the way you create power.
Year Established
2011
Phone Number
877-404-4129

Services Offered

  • Financing
  • Construction
  • Solar Repair & Maintenance

Associated financing companies

Associated installers

Workmanship Warranty

25-year workmanship warranty. Warranty refers to solar panels. Refer to your customer agreement for all warranty terms and conditions.

Licenses

Fully licensed to operate in AZ, CA, CO, CT, DE, FL, HI, IL, MD, MA, NV, NH, NJ, NM, NY, OH, PA, RI, SC, TX, UT, VT, VA. For full list of license number please visit our licenses page at https://www.vivintsolar.com/licenses.

Insurance

Fully Insured. For additional insurance information please visit our insurance page at https://www.vivintsolar.com/solar-insurance.

Industry Certifications

  • Solar Energy Industries Association

What Customers Are Saying

Ratings & Reviews

3.5
74 reviews
3.5
Average Rating 74 review(s)
Response
3.5
Quality
3.5
Value
3.5
Service
3.5
Leave a Review
Terrible

They are a seller, they partner with other companies, the other companies they partner with are not reputable. You think you are going with someone who is reputable and then get passed off and receive awful service. I do not recommend them.

Posted by nikki.odekirk on Oct 25, 2024
Poor customer service

Salesman makes promises that he does not keep. Does not return calls. Promised free upgrade to security sytem when I signed up. Promised to pay my electric bill for july. Told me on August 6,2024 that payment had been made. That was a lie whhen I asked about it I did not get an answer. I had 3 prospective customers lined up and waiting on my experience. Would not recommed as Good Customer Service has to be top priority

Posted by pearl-71 on Aug 28, 2024
Worst decision to get Vivint Solar

Purchased solar panels for my 2017 home. Worst decision ever! We were promised that our panels would produce enough power to avoid any true-ups and that we would save money. The company even provided a good faith check to tick me into trusting them and believing that the panels would provide enough energy to avoid a true-up. Here were are in 2024.....I have had a true up every year of at least $3000-4000 annually. The cost is increasing with the rise in PGR rates and I continue to make my monthly solar payment as well as having to make payments to PGE now to payoff my huge true-up bill. Do not believe what Vivint tells you!

Posted by drlisalemmons on Jul 17, 2024
Misleading reps solar and monitoring

As a previous customer, beyond happy. As a current one disgusted. Drew Taylor solar rep, con. Vivint overall fail.

Posted by d7lockhart on Feb 16, 2024
Misleading

The installation was great, but the reality of the "savings" that we were sold was so misleading! I feel foolish for not double-checking the information they gave us. They sold us on the "buy-back" and the "roll-over" but the reality is they have no control over that and the sales guy "Dr." Ken didn't mention that those change on the daily and there's no guarantee that you'll be able to find any sort of program that actually fulfills those "promises." If we had it to do again we wouldn't. So disappointed...we had been singing their praises and now we're warning everyone to stay away because of their dishonesty.

Posted by lowe.kimberli on May 18, 2022
Absolutely Horrible Customer Service

I had my solar panels installed in May 2020 by Kayo Energy which changed to Vivant, a Sunrun Company after my purchase. After install the panels worked for less than 12 months, no longer functioning since March 2021 with no resolution or maintenance from the company. they installed the panels stating they'd done a full roof inspection and the roof was in good shape. Sadly this was not true and I've found that I have a leak that has been there for years and has caused my daughters flooring in her room to collapse and has caused water damage to my garage ceiling and walls. I requested to have the panels removed in April, so I could have the roof replaced and the water damage and mold removed. Unfortunately the company would like to charge me $5610 to remove them, which is outrageous given they have not worked in >12 months. When escalating the company was only willing to discount the amount by 50%, again an amount I cannot afford and should not need too since they own me the back payments of 156.00 per month for 15 months of payments equaling $2340.00. Unfortunately the company does not want to work with me, I asked for them to be removed so I could fix the roof and they could return them and I'd continue with my lease. At this time, I simply would like help with lease termination and removal of the panels. I've been calling since 4/20 with not one returned call from them, after multiple guarantees. This phone call I'm on now has been One Hour and 22 mins of hold music as the customer service rep said she wanted to speak to her supervisor and never returned.

Posted by leyvafam on May 10, 2022

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Headquarters

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