Ra Solar

The emails are bouncing back and phones do not connect. I have to claim warranty for installing envoy but they do not respond.

Ra solar did a great job in 2018 installing my initial panels. Varney called me up a year ago to put in additional panels before the new rates went into effect. I was thankful he called. I gave him 1000 deposit and it has almost been one year and no work. As others have said I have caked and emailed for a timeline monthly and no response other than his admin saying they are working on the schedule. After an almost a year I gave up but just found out the got the permit approved and have not paid the city. I am at a loss to understand how this business is being run with this kind of sevice. My prior experience when they had a really amazing project manager was 5 star. I am at the point of reporting them to the contract license board if the fail to communicate clear and accurate install dates. I would recommend others do the same. This company was great but now I don’t understand how you can ghost customers for months with zero communication.

"Thank you" EnergySage for matching me with this scammer. 16K out, no solar, not money. Update 12/14/2023: Few days before small claim court date he showed up and actually finished the installation, got the permit, and Permission to operate. So far so good

I had posted a scathing review several months back. Ultimately, although my system isn't as robust as I would have liked, it does work and he did return money he owed us for having to reinstate our permit. Overall not a great experience, but I don't think RA is a scam...they are just very bad at customer service and responding to customers. Probably overbook themselves and then don't do anything to breed confidence that they will follow through on projects in a timely manner. However, he did follow through on ours, eventually, and so I am updating this post to reflect that.

Please don't trust this, Company. Varney took my money and never showed up. It's been more than a year now. I am sick and tired of follow ups and wish I never had contacted them. Not at all recommend them.

Total scammer. Stole $1000 from us. Not returning phone calls, emails. Terrible!