Independent Energy Hawaii

I honestly can’t say enough good things about my experience with Independent Energy Hawaii! As a first-time solar customer, I was initially nervous and unsure about making the leap. But from the moment I reached out, they made the entire process not only easy but enjoyable. The team’s attention to detail was second to none. They took the time to thoroughly explain every aspect of the installation process, from system sizing to the financial incentives available, and helped me understand exactly how solar would benefit my home and my energy bill in the long run. There was never any pressure to make a decision on the spot, and I always felt like they had my best interests in mind. What really stood out was their patience. They were incredibly understanding and answered all of my questions no matter how small or repetitive. I never felt rushed or like I was being “sold to.” The team genuinely wanted me to feel confident and comfortable with my decision, and that level of care is so rare in today’s world. From my initial consultation to the post-installation follow-ups, they’ve been incredibly responsive and always willing to go the extra mile to ensure everything was running smoothly. It’s evident that this company truly cares about their customers’ satisfaction and long-term success with solar energy.

After thoroughly researching various companies, my family settled on Independent Energy, a local company. We were convinced by their competitive pricing and transparent approach during the consultation. Upon completion of the entire process, we were extremely pleased with our decision to choose Independent Energy. They were extremely thorough from their office to the field, providing explanations that exceeded our expectations. During the installation process, we encountered challenges related to our pool system conflicting with electrical codes. While other companies assured us this wouldn't pose a problem, Independent Energy initially highlighted the issue and guided us through the necessary steps to address it. Ultimately, their assistance proved invaluable during the inspection, as it became evident that we might have struggled to pass without their help. If We appreciate their dedication and support, and I am genuinely satisfied with the outcome of our installation.

Seamless from consultation to installation. The team was incredibly knowledgeable and took the time to explain the benefits of solar energy. All of my questions regarding solar were answered confidently. They showed their efficiency and expertise throughout the process. Overall, I highly recommend IEH to anyone considering solar energy. Their expertise, professionalism, and dedication to customer satisfaction make them stand out in the industry.

Working with Independent Energy Hawaii was the best decision I made. They made everything smooth and easy to understand. From the exceptional Solar Consultants who provided us with the best quotation options for our home, to the project manager who handled the approvals with HECO and DPP, and to the installation team who executed the installs flawlessly, every step was handled with expertise. Their team was very hands-on and knowledgeable about solar system installation. Their exceptional service didn't end after we got PTO; they continue to provide support whenever there's a question post-installation. If you're interested in going solar, don't think twice and choose Independent Energy Hawaii!

Amazing local team to work with. From the first consultation appointment to the final installation of my system everything was precise. The whole process was smooth and it was very easy for me to reach out to them with any questions.

Overall, they are true to their motto - Solar Made Simple. The sales reps were more concerned with ensuring I understood my system rather than pushing to get me to sign a contract. I opted to get the Enphase 5P for safety reasons and the good track record it seems Enphase has with solar. The installation was very smooth and I have not had any issues with my system. Truly satisfied with this experience as a whole.