Sunlight Solar Energy

System installed in May 2020. Inverter failed in December 2022. Spent all of January calling and emailing every available number for the company with no response whatsoever until I found the contact information of the owner of the company. Once I finally got the number for the owner, I texted him. He contacted enphase to attempt a remote reboot (that didn’t work) but will not provide any information about replacing the inverter or scheduling a maintenance visit. Not a single person that works at the company has answered the phone or responded to a voicemail or email in the past 6 weeks. Very disappointed after an initially decent experience during installation. My hope is that the company will prove me wrong and that the inverter will actually be replaced before the end of February, but I have know way to know due to the lack of communication. Update: A few weeks after the post above, I finally started to receive service and eventually had the defective microinverter replaced. It took multiple follow up calls and messages on my part directly with the company owner. Very disappointed that the rest of the employees dodged calls and messages when some simple customer service would have gone a long way.

Things wer smooth throughout the entire process. System is up and running. We had no issues. Sunlight took care of all permitting, helped arrange financing, couldn't have been easier. WIsh I'd done it sooner.

We were looking to go Solar towards the end of the year and hoping to get done in time to avoid the reduction of the Federal tax incentives the following year. We were in touch with several suppliers getting quotes etc. Sunlight was the only one to tell us unequivocally that there just wasn't time to get the project completed for the 30% tax credit and anyone saying otherwise were being less than truthful. We really appreciated the honesty and that transparency remained throughout the project. We had hoped for an earlier installation but COVID delayed things. The installation was done professionally and all the guys were great. Overall we are very pleased with the experience. Sunlight treated us fairly and professionally. Very satisfied.

Sunlight was the first to respond to our request for proposals. Once I spoke to their salesperson Carl Hovagimian he came out quickly and gave us a detailed quote, and he was really able to pack the panels on our roof. And they offered a 2.99% financing option for the system. They were by far the best quote we received, and they really wanted our business. Our panels have been operational since August 22, and we have been producing 35-40 kWh per day, while only using 25-30 kWh per day. Our highest daily production was 50.2 kWh. With the MA SMART program rebates we will be almost certainly be cash flow positive on our loan payments from the start, just as they expected. Installation was a breeze, and there were a few minor glitches that were easily solved. All of their employees were easy to work with. And their app tracking production and consumption is very detailed. We have had an extremely positive experience with Sunlight Solar so far.

Sunlight Solar was phenomenal to work with. From start to finish. From the beginning sales process James was incredibly informative and responsive on everything from the system selection, (what panels would produce well and look nicest on our roof), TCO analysis and our many many many tax and solar credit questions. James was also there with us from the beginning to the final install- not typical but so appreciated! Linda was an amazing project manager for the site scheduling, planning, installation, permitting and connection phases. For the installation, Mike and his team handled everything perfectly - installation, meetings with the town inspectors, follow-up visits, questions, you name it. Sunlight made it easy, they did all the heavy lifting and were a real pleasure to work with throughout. We felt comfortable and confident with our choice through the whole process. Sunlight has a clear love and dedication to the Solar business and that made us feel the love too. I would highly recommend Sunlight Solar again and again.

Everything Sunlight Solar did was first class. The sales person was personable, thorough, knowledgeable, etc. No high pressure sales pitch. The install team was excellent as was the office staff. All state and local paperwork, permits rebates, etc were completed quickly and thoroughly. All calls were returned promptly. Not sure what more I can say other than I recommend them 100% without hesitation. Great job!