Exact Solar

We appreciated the very fine work of everyone at ExactSolar - from engineers to installers to back office staff - all of whom were extremely professional, helpful, and informative, as we worked through the design and installation of solar panels on a (mostly) flat roof, and battery backup.

We used Energy Sage to narrow down the solar installers to a handful and decided on Exact Solar for a number of reasons: 1. They are an established company (since 2005) and large enough with the technical expertise of 52 full-time members. 2. One of their sales engineers patiently worked through several ideas for our facility. He used drone photographs to show us where the panels would be positioned. 3. They followed up with us, answered questions promptly, and explained the Federal rebate. Other installers did not follow-up as well. 4. Exact Solar's proposal was competitive financially with other installers, but we did not have the confidence that those proposals had been developed as thoroughly. 5. Their reputation and community involvement includes commitment to workforce development, educating youth about solar energy, supporting advocacy initiative, and volunteering. In summary: we knew they could do the job right. The installation went as planned and the project manager kept us informed at every step of the way - as we expected!

The Exact Solar company was rated as excellent on the Energy Sage web site. Their staff was very helpful going over the process with me as it proceeded. My installation was completed in less than two days. My site inspection took place a few days later; the paperwork and permits completed, the switching over to PECO and the changing over to a two way meter all took a several months, after which I was up and running. All done without any problems. Finally Exact Solar connected me with Enphase which enables me to check my production online in real time. I give Exact Solar 5 stars for every aspect of my solar experience

It is still early in the process as installation has not begun yet, but my experience so far during the sales process with Alan at Exact Solar has been excellent. He was very responsive and responded to my inquiries on weekends when needed. When I asked a question about a potential code issue, Alan took the time to check with his engineering group and provided specific information (including code cite) to allay my concerns. I also really appreciated the lack of pressure throughout the process. There were none of the typical sales gimmicks like offering a discount or rebate if I agreed to sign within a short period of time. They were the only company I interacted with that was willing to do an inspection without requiring any financial or contractual commitment on my part. They were also quite flexible when it came time to negotiate the contract. As I said, it is still early, but based on my experience so far I have no concerns with with Exact Solar's ability to deliver the same quality when comes to the permitting process and installation.

I worked with Exact Solar for quite a while before I was even ready to consider a start date. They were very patient with me and followed up in a way that wasn’t pushy or harassing. The install went off without a hitch and they’ve been great helping me along as a Solar generator.

System commissioned in early February 2024. Complicated system; Enphase with System Controller 3G and three 5P batteries, plus an aerial connection between the detached garage where most of the panels are and the house. Exact did an in-person site-survey before providing a firm quote; which is how things should be done! Their engineering people (Nick and Vlad) also stopped by again before the actual install to address some concerns and make sure the documentation for the installation crew was sufficiently detailed. The installation team was excellent, especially Josh the electrician. It took the better part of two weeks from start to finish, but that was partly due to the awful winter weather. Meter exchange and PTO came at the end of the month. System is producing beautifully.